APK19 Government Self-Service Kiosk

APK19 is a multifunctional government self-service kiosk designed for public administration environments where citizens need secure, convenient access to information, identity-related services, document handling, and transaction workflows.

With a 21.5-inch or 23.8-inch interactive touchscreen, document camera, QR scanner, card reader, fingerprint scanner, and optional receipt printer, APK19 helps government agencies digitize routine services and reduce pressure on service counters.

It is suitable for government affairs centers, tax service halls, social security offices, vehicle registration centers, public-utility business outlets, and other citizen-service locations.

Product Overview APK19

A Smarter Terminal for Citizen Self-Service

APK19 provides a single self-service point for public inquiries, document capture, identity verification, code scanning, card reading, and service guidance. Citizens can complete routine steps independently before receiving assistance from staff when needed.

The kiosk’s vertical freestanding design creates a visible, organized service touchpoint in busy public halls. With Android or Windows options, it can be configured to work with your government portal, appointment platform, queue system, identity workflow, or local public-service application.

Key Specifications

  • 21.5-inch or 23.8-inch IPS Full HD display

  • 10-point projected capacitive touchscreen

  • Document camera with auto-focus and ring LED

  • Optional fingerprint scanner and metal PIN pad

  • 2D QR code and barcode scanner

  • NFC and contactless card-reader options

  • Optional 80 mm thermal receipt printer

  • Android 11 or Windows 10/11 options

  • Dimensions: 1520 × 500 × 450 mm

government self-service kiosk
government inquiry kiosk

Streamline Government Inquiry and Public Services

APK19 helps public agencies create a more efficient citizen journey. The interactive touchscreen can display service procedures, application guidance, appointment details, required-document lists, queue information, public notices, and digital forms.

By allowing citizens to find information and complete preliminary service steps independently, the kiosk helps reduce repetitive questions at the counter and gives staff more time for complex cases.

Typical Applications

  • Government service guidance

  • Tax inquiry and service workflows

  • Social security information services

  • Vehicle registration and administration

  • Public-utility account services

  • Appointment check-in

  • Queue and ticket information

  • Public policy and notice display

Document Capture and Identity Verification Options

APK19 can be configured for workflows that require document capture, identity-related verification, and secure data entry. Its integrated 8 MP document camera supports clear document imaging, while optional fingerprint, card-reading, and keypad modules can be selected based on the project’s service process.

This modular approach makes APK19 suitable for government offices and integrators that need a flexible citizen-service terminal rather than a fixed, one-function kiosk.

Identity and Document Modules

  • 8 MP auto-focus document camera

  • Ring LED illumination

  • Optional live capacitive fingerprint scanner

  • NFC and contactless card reader

  • Smart IC card reader option

  • Metal PIN pad option

  • 1080P camera option

  • Custom module integration available

public service kiosk
biometric verification kiosk

Scan, Print, and Confirm Service Steps

For public-service workflows that require a physical confirmation, APK19 can include a high-speed 80 mm thermal receipt printer. It can print queue tickets, service confirmations, transaction slips, appointment details, and other small-format documents.

The built-in 2D scanner supports common QR codes and barcodes, enabling citizens to scan appointment confirmations, service codes, digital tickets, and form references directly at the terminal.

Service Workflow Modules

  • 2D QR code and barcode scanner

  • 80 mm thermal receipt printer

  • Printing speed up to 180 mm/s

  • 203 dpi print resolution

  • 72 mm print width

  • Full-cut and half-cut support

  • Anti-jam sensor

  • USB and HDMI expansion

Built for Public-Service Environments

APK19 uses a durable metal enclosure with an aluminum-alloy structure, powder-coated finish, and hardened tempered-glass touchscreen. The freestanding cabinet is designed for indoor public spaces with frequent daily interaction.

The product can be customized with your agency’s colors, logo, software platform, selected peripherals, and internal hardware configuration. It can serve as a standard public-service kiosk platform or as the base for an OEM/ODM government terminal project.

Company Advantages

AONKIOSK supports public-service projects with configurable kiosk hardware built around real operational needs. From document capture and identity-related modules to service guidance and receipt printing, we help customers develop practical government self-service terminals.

Designed for Citizen-Service Journeys

We configure hardware around the actual steps citizens need to complete, including inquiry, document capture, code scanning, identification, confirmation, and receipt collection.

Flexible Identity-Related Integration

Select the appropriate scanner, card reader, document camera, fingerprint module, keypad, and printer options for your project’s technical and service requirements.

Durable Public-Facing Hardware

Our metal kiosk enclosures are designed for daily use in public halls, with protected internal components and practical access for authorized maintenance.

Configured for Your Deployment

Customize cabinet appearance, module layout, operating system, I/O ports, branding, and internal hardware for standard deployments or bespoke government projects.

Contact Us

Website: https://aonkiosk.com/

Tel/WhatsApp/Skype: +86-15999943922

Email: Nikki@aonpostech.com

Why Choose AONKIOSK

Improve Citizen Access with Configurable Self-Service Hardware

AONKIOSK helps public-service providers and integrators build organized, accessible, and scalable citizen-service touchpoints.

  • One kiosk, multiple functions
    Combine information inquiry, document capture, QR scanning, card reading, biometric modules, and receipt printing in one terminal.

  • Adaptable to local service processes
    Configure hardware around your government portal, appointment system, queue platform, identity workflow, and public-service application.

  • Designed for busy service halls
    The vertical cabinet creates a visible and professional self-service point while protecting internal components in high-contact environments.

  • Android and Windows options
    Select the operating system that best supports your software, management platform, peripheral requirements, and deployment strategy.

  • Customizable for institutional branding
    Tailor the kiosk color, logo, screen size, module configuration, and physical layout to suit the location and agency identity.

APK19 Product FAQ

What is APK19 used for?

APK19 is a multifunctional government self-service kiosk for public inquiry, service guidance, document capture, QR-code scanning, card reading, receipt printing, and other citizen-service workflows.

APK19 is suitable for government affairs centers, tax service halls, social security bureaus, vehicle registration offices, municipal service centers, and large public-utility business outlets.

Yes. It can be configured with a 2D scanner that supports common QR-code and barcode formats, including QR Code, PDF417, DataMatrix, UPC, EAN13, Code128, and Code39.

Yes. APK19 can include an 8 MP auto-focus document camera with ring LED illumination for document imaging and capture workflows.

Yes. A live capacitive fingerprint scanner can be included as an optional module. The exact module and its use should be confirmed according to your project’s local compliance and software requirements.

Technical Specifications

CategorySpecification
Product ModelAPK19
Product TypeMultifunctional government self-service kiosk
Installation TypeFreestanding floor-standing kiosk
Display Size21.5 inches or 23.8 inches
Display PanelIPS LCD
Display Resolution1920 × 1080 Full HD
Display Aspect Ratio16:9
Display Area — 21.5 inch477.20 × 268.70 mm
Display Area — 23.8 inch527.04 × 296.46 mm
Display Brightness300 cd/m², typical
Viewing Angle89° / 89° / 89° / 89°, typical
Contrast Ratio1000:1, typical
Refresh Rate60 Hz
Touch TechnologyProjected capacitive touch
Touch Points10-point multi-touch
Touch InputFinger, gloved hand, or capacitive stylus
Touch Accuracy≤2 mm
Touch Response Time≤6 ms
Touch SurfaceAG + AF tempered glass
Touch Surface Hardness≥6H
Android OptionAndroid 11, quad-core ARM Cortex-A55, 4 GB RAM, 32 GB storage
Windows OptionWindows 10/11, Intel Celeron J6412, 8 GB RAM, 128 GB SSD
NetworkWi-Fi 2.4G/5G, RJ45 Ethernet, optional 4G
Ethernet PortRJ45 10/100/1000M adaptive port
USB Ports — Android1 × USB 3.0, 1 × USB 2.0, OTG expansion
USB Ports — Windows1 × USB 3.0, 2 × USB 2.0
HDMI1 × HDMI output
Optional Document Camera8 MP auto-focus camera with ring LED
Optional Fingerprint ModuleLive capacitive fingerprint scanner
Optional PIN PadMetal PIN pad; final security configuration subject to project requirements
Optional Scanner2D QR code and barcode scanner
Scanner Code TypesQR Code, PDF417, DataMatrix, UPC, EAN13, Code128, Code39
Optional Card ReaderNFC and contactless card reader
Supported Card TypesMifare One S50/S70 and Mifare UltraLight NTAG213/215/216
Card Reading Distance0–5 cm, depending on card and module
Optional Camera1080P camera, up to 30 fps
Optional Thermal Printer80 mm thermal printer
Thermal Print SpeedUp to 180 mm/s
Thermal Print Resolution203 dpi
Thermal Print Width72 mm
CutterFull-cut and half-cut support with anti-jam sensor
Cabinet MaterialSheet metal with aluminum-alloy structure
Surface FinishPowder coating
Screen ProtectionAG/AF tempered glass
Speakers4Ω, 5W × 2
Standard Cabinet ColorWhite and black
CustomizationCabinet color, logo, modules, internal layout, and hardware configuration
Product Dimensions1520 × 500 × 450 mm
Net WeightApprox. 42.15 kg
Gross WeightApprox. 55.40 kg
Operating Temperature-15°C to 50°C
Operating Humidity10% RH to 90% RH, non-condensing
Storage Temperature-20°C to 60°C
Storage Humidity10% RH to 90% RH, non-condensing

Specifications and modules may vary according to local regulations, software integration, security requirements, and project configuration. Confirm the final hardware selection before production.

Aonkiosk Advanced Manufacturing & Scalable Production

Flexible OEM/ODM Service for Your Branding

We transform your concepts into reality. Whether you need a simple logo addition
or a complete hardware integration, our R&D team delivers.

Industrial-Grade Reliability Built to Last

We build our kiosks to survive high-traffic, harsh commercial environments.
Our quality is defined by strict standards and component selection.

Aonkiosk Warranty & Lifecycle Support
Aonkiosk

Worldwide Shipping & Reliable
Technical Assistance

We provide comprehensive support, from securing your global
shipments to offering technical support for installation and maintenance.

Strict QC Standards & Manufacturing Excellence

Every AonKiosk unit passes through 5 stages of rigorous testing.

Component Screening

Strict selection of industrial-grade motherboards and A+ grade panels.

Precision Assembly

Dust-free workshop assembly with precision torque control.

48H Burn-in Test

Continuous operation under full load to ensure hardware stability.

Functionality Check

Comprehensive testing of touch response, peripherals, and I/O ports.

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