APK12 is a compact self-service queue ticket kiosk designed for service locations that need an organized visitor flow without installing a large-format terminal.
Available with a 17-inch or 19-inch touchscreen, APK12 gives customers a simple way to select a service, receive a queue ticket, scan an appointment code, read a compatible card, or access service guidance before reaching the counter.
Its space-efficient design makes it suitable for banks, clinics, telecom stores, retail service desks, public-utility offices, government counters, and other locations with limited installation space.
APK12 helps service teams organize customer arrivals from the first interaction. Visitors can use the touchscreen to select the service they need, receive a queue number, scan an appointment confirmation, or review important instructions.
By automating simple arrival and ticketing steps, the kiosk helps reduce counter congestion and gives staff more time to focus on complex service requests.
Key Specifications
17-inch or 19-inch touchscreen options
10-point projected capacitive touch
Optional 80 mm thermal queue-ticket printer
Optional QR code and barcode scanner
Optional NFC and contactless card reader
Android 11 or Windows 10/11 options
Wi-Fi, Ethernet, and optional 4G connectivity
Compact freestanding kiosk design
Not every service location needs a large queue-management terminal. APK12 is designed for locations where space is limited but a professional self-service experience is still essential.
The 17-inch and 19-inch screen options provide enough room for clear service menus, queue categories, appointment information, digital forms, and branded customer guidance. Its compact format is especially suitable for branch offices, compact waiting areas, and service counters.
Ideal Applications
Bank branches and financial-service counters
Medical clinics and outpatient areas
Telecom and mobile-service stores
Retail service desks
Local government offices
Public-utility service points
Vehicle-service reception areas
Customer-support centers
APK12 can be configured with an 80 mm thermal printer to issue queue tickets, service receipts, waiting-list numbers, appointment confirmations, and other small-format documents.
The printer supports up to 180 mm/s printing speed, helping visitors receive their queue ticket quickly during busy service periods. Full-cut and half-cut functions support a clean and convenient ticket-collection experience.
Queue-Ticket Printing Highlights
Optional 80 mm thermal printer
Printing speed up to 180 mm/s
203 dpi print resolution
72 mm print width
Full-cut and half-cut support
Suitable for queue tickets and service receipts
Optional anti-jam printer configuration
APK12 can integrate optional hardware modules for digital appointment check-in and customer identification. A 2D QR-code scanner can support appointment confirmations, digital tickets, service codes, and membership workflows.
Optional NFC and contactless card readers can be selected for compatible identification, loyalty, access, or project-specific service processes. These modules help connect online booking tools and on-site queue-management systems.
Optional Service Modules
2D QR code and barcode scanner
NFC and contactless card reader
1080P camera
80 mm thermal printer
USB expansion
HDMI output
Wi-Fi, Ethernet, and optional 4G
Custom peripheral integration
APK12 uses a powder-coated sheet-metal cabinet, aluminum-alloy structure, and AG/AF tempered-glass touchscreen protection. The compact enclosure is designed for regular public use in indoor service environments.
The kiosk can be customized with your preferred cabinet color, logo, operating system, selected modules, and user-interface requirements, making it suitable for standard branch deployments and customized queue-management projects.
Construction Highlights
Sheet-metal cabinet with powder-coated finish
Aluminum-alloy structural components
AG/AF tempered-glass touchscreen
Surface hardness: ≥6H
Integrated 5W × 2 speakers
Standard white-and-black cabinet finish
Custom colors and branding available
Compact 17-inch and 19-inch versions
AONKIOSK develops self-service hardware that fits different service environments, from compact branch counters to large public-service halls. We combine kiosk design, module integration, hardware testing, and scalable manufacturing to support practical queue-management projects.
APK12 gives small branches and service points a professional queue-management touchpoint without the footprint of a large-format kiosk.
We support practical arrival workflows, including service selection, ticket printing, appointment check-in, QR scanning, and digital guidance.
Select the printer, scanner, card reader, camera, connectivity, and operating-system configuration needed for your specific service process.
Customize cabinet color, logo, screen version, hardware layout, and selected modules to match your branch network and brand identity.
AONKIOSK helps organizations improve visitor flow through flexible, reliable, and customer-friendly self-service hardware.
Compact size for smaller locations
APK12 is designed for branches, clinics, counters, and waiting areas where installation space is limited.
Clear queue-management function
Give visitors a simple way to select a service and receive a queue ticket before reaching the counter.
Two screen-size options
Choose a 17-inch or 19-inch version based on available space, service-menu complexity, and customer-volume requirements.
Easy integration with your platform
Android and Windows options support different queue-management systems, appointment tools, and digital-service applications.
Customizable for your network
Adapt the kiosk’s cabinet finish, logo, modules, and connectivity for consistent deployment across multiple locations.
APK12 is a compact self-service queue ticket kiosk. It helps visitors select a service, receive a queue number, scan an appointment QR code, and access service information before speaking with staff.
APK12 focuses on compact 17-inch and 19-inch configurations for smaller service locations. APK13 is a larger, more scalable queue-ticket platform with 21.5-inch, 27-inch, 32-inch, and 43-inch screen options.
Yes. APK12 can be configured with an 80 mm thermal printer for queue tickets, service receipts, appointment confirmations, and other small-format printed documents.
Yes. An optional 2D scanner can support QR-code and barcode scanning for appointment check-in, digital tickets, service codes, and queue-management workflows.
Yes. APK12 can include compatible NFC and contactless card-reader modules for identification, membership, access, loyalty, or project-specific service applications.
| Category | Specification |
|---|---|
| Product Model | APK12 |
| Product Type | Compact self-service queue ticket kiosk |
| Installation Type | Freestanding floor-standing kiosk |
| Available Display Sizes | 17 inches or 19 inches |
| Display Panel | IPS LCD |
| Display Resolution | 1280 × 1024 |
| Display Brightness | 300 cd/m², typical |
| Viewing Angle | 89° / 89° / 89° / 89°, typical |
| Contrast Ratio | 4000:1, typical |
| Refresh Rate | 60 Hz |
| Supported Colors | 16.7 million, 72% NTSC |
| Touch Technology | Projected capacitive touch |
| Touch Points | 10-point multi-touch |
| Touch Input | Finger or capacitive stylus |
| Touch Accuracy | ≤2 mm |
| Touch Response Time | ≤6 ms |
| Touch Surface | AG + AF tempered glass |
| Touch Surface Hardness | ≥6H |
| Android Option | Android 11, quad-core ARM Cortex-A55, 2 GB RAM, 16 GB storage |
| Windows Option | Windows 10/11, Intel Core i5-4200M, 4 GB RAM, 128 GB storage |
| Network | Wi-Fi 2.4G/5G, RJ45 Ethernet, optional 4G |
| Ethernet Port | RJ45 10/100M adaptive port |
| USB Ports — Android | 1 × USB 3.0, 1 × USB 2.0 |
| USB Ports — Windows | 1 × USB 3.0, 2 × USB 2.0 |
| HDMI | 1 × HDMI output |
| Optional Scanner | 2D QR code and barcode scanner |
| Scanner Code Types | QR Code, PDF417, DataMatrix, EAN13, UPC, Code128, Code39, Code93, CodaBar, MSI, RSS, and other common formats |
| Scanner Reading Angle | 360° rotation, ±60° tilt, ±60° deflection |
| Optional Card Reader | NFC and contactless card reader |
| Supported Card Types | Mifare One S50/S70 and Mifare UltraLight NTAG213/215/216 |
| Card Reading Distance | 0–5 cm, depending on card and module |
| Optional Camera | 1080P camera, up to 30 fps |
| Optional Thermal Printer | 80 mm thermal printer |
| Thermal Print Speed | Up to 180 mm/s |
| Thermal Print Resolution | 203 dpi |
| Thermal Print Width | 72 mm |
| Cutter | Full-cut and half-cut support |
| Cabinet Material | Sheet metal with aluminum-alloy structure |
| Surface Finish | Powder coating |
| Screen Protection | AG/AF tempered glass |
| Speakers | 4Ω, 5W × 2 |
| Standard Cabinet Color | White and black |
| Customization | Cabinet color, logo, modules, and hardware configuration |
| 17-Inch Dimensions | 1441.9 × 389 × 430 mm |
| 17-Inch Net / Gross Weight | Approx. 32 / 48 kg |
| 19-Inch Dimensions | 1489.72 × 430 × 436 mm |
| 19-Inch Net / Gross Weight | Approx. 32 / 48 kg |
| Operating Temperature | 0°C to 55°C |
| Operating Humidity | 10% RH to 90% RH, non-condensing |
| Storage Temperature | -5°C to 60°C |
| Storage Humidity | 10% RH to 90% RH, non-condensing |
Specifications may vary according to the selected screen size, operating system, peripherals, and project requirements. Please confirm the final configuration before production.
We transform your concepts into reality. Whether you need a simple logo addition
or a complete hardware integration, our R&D team delivers.
We build our kiosks to survive high-traffic, harsh commercial environments.
Our quality is defined by strict standards and component selection.
We provide comprehensive support, from securing your global
shipments to offering technical support for installation and maintenance.
Every AonKiosk unit passes through 5 stages of rigorous testing.
Strict selection of industrial-grade motherboards and A+ grade panels.
Dust-free workshop assembly with precision torque control.
Continuous operation under full load to ensure hardware stability.
Comprehensive testing of touch response, peripherals, and I/O ports.
