APK13 is a modular self-service queue ticket kiosk designed to organize customer flow in busy service environments. It helps visitors select a service, receive a queue ticket, scan a code, check in, or access digital service information before reaching the counter.
Available in 21.5-inch, 27-inch, 32-inch, and 43-inch touchscreen configurations, APK13 gives organizations the flexibility to match screen size, installation space, and customer-volume requirements. Optional receipt printing, QR scanning, card reading, and camera modules help create a complete queue-management solution.
It is ideal for banks, hospitals, government service centers, telecom stores, retail counters, vehicle service centers, public utilities, and customer-service halls.
APK13 provides a clear starting point for visitors arriving at a busy service location. Through a simple touchscreen interface, customers can select their required service, receive a queue ticket, scan an appointment QR code, check service information, or complete a pre-service step independently.
By directing visitors into the right queue before they reach the service counter, the kiosk helps reduce confusion, shorten perceived waiting time, and improve staff efficiency.
Key Specifications
21.5-inch, 27-inch, 32-inch, or 43-inch display options
Full HD resolution: 1920 × 1080
10-point projected capacitive touchscreen
Optional 80 mm thermal queue-ticket printer
Optional QR code and barcode scanner
Optional NFC and contactless card reader
Android 11 or Windows 10/11 options
Wi-Fi, Ethernet, and optional 4G connectivity
One queue-management system does not require one fixed kiosk size. APK13 is available in four display sizes, allowing operators to select a compact terminal for a small counter area or a larger touchscreen kiosk for a busy reception hall.
The smaller 21.5-inch and 27-inch versions are suitable for tighter spaces and focused ticket-collection tasks. The 32-inch and 43-inch versions offer more room for service menus, promotional content, multilingual guidance, and accessibility-friendly interface design.
Available Screen Options
21.5-inch: Compact service counter and small waiting-area deployment
27-inch: Standard queue-ticket and appointment check-in use
32-inch: Larger service menu and public information display
43-inch: High-visibility service guidance for busy public halls
APK13 can be configured with an 80 mm thermal printer for high-speed queue-ticket issuance. Visitors can select a service category and receive a printed ticket with a queue number, service information, appointment details, or other customized content.
The printer supports up to 180 mm/s output speed, full-cut and half-cut functions, and anti-jam design. It is suitable for ticket numbering, waiting-list management, service confirmations, and other high-frequency receipt-printing workflows.
Queue-Ticket Printing Highlights
Optional 80 mm thermal printer
Printing speed up to 180 mm/s
203 dpi print resolution
72 mm print width
Full-cut and half-cut support
Anti-jam sensor
Suitable for queue tickets, receipts, and confirmations
APK13 can integrate practical service modules for digital check-in and queue management. Visitors can scan appointment QR codes, read compatible contactless cards, or use the touchscreen to identify their required service.
The kiosk can also be configured with a camera for applications that require visual interaction or project-specific visitor workflows. These modular options help create a more complete link between online appointment systems, on-site service counters, and queue-management platforms.
Optional Service Modules
2D QR code and barcode scanner
NFC and contactless card reader
1080P camera
80 mm thermal receipt printer
USB expansion
HDMI output
Wi-Fi, Ethernet, and optional 4G
Custom peripheral integration
APK13 combines a powder-coated metal cabinet, aluminum-alloy structural components, and AG/AF tempered-glass touchscreen protection. It is designed for regular public interaction in indoor customer-service environments.
The enclosure can be customized with your branding, preferred color, operating system, selected modules, and display size. This makes APK13 suitable for both standardized rollouts and tailored OEM/ODM queue-management projects.
Construction Highlights
Sheet-metal cabinet with powder-coated finish
Aluminum-alloy structure
AG/AF tempered touchscreen glass
Surface hardness: ≥6H
Integrated 5W × 2 speakers
Standard white-and-black cabinet finish
Custom branding and color options
Multiple screen sizes within one platform
AONKIOSK develops configurable self-service hardware for customer-service environments. We combine kiosk engineering, peripheral integration, enclosure customization, prototype testing, and scalable manufacturing to help customers improve on-site service flow.
We configure kiosk hardware around the real visitor journey, from service selection and appointment check-in to ticket issuance and counter direction.
APK13 is available in four screen sizes, allowing customers to keep a consistent product design while matching different branch layouts and service volumes.
Integrate thermal printers, QR scanners, card readers, cameras, and other selected modules into one coordinated self-service terminal.
Customize the cabinet, logo, display size, operating system, peripheral layout, and connectivity for banks, hospitals, public-service centers, retailers, and other customer-facing locations.
AONKIOSK helps service organizations create clearer, more organized, and more efficient customer journeys through practical self-service kiosk hardware.
Focused on queue-management workflows
APK13 is positioned for service selection, queue-ticket issuance, appointment check-in, and customer-flow guidance.
Four screen sizes, one platform
Choose 21.5-inch, 27-inch, 32-inch, or 43-inch configurations to fit your available space and interface requirements.
Faster self-service from arrival
Let visitors select a service and receive a ticket before reaching the counter, helping reduce repetitive staff interaction.
Easy system integration
Android and Windows options support different queue-management platforms, appointment systems, digital-service applications, and peripheral requirements.
Ready for branded deployment
Customize cabinet colors, logo, user-facing modules, and screen size to create a consistent experience across multiple service locations.
APK13 is a self-service queue ticket dispenser kiosk. It helps visitors choose a service, receive a queue ticket, scan an appointment code, access service information, and enter an organized customer-flow process.
APK13 is available in 21.5-inch, 27-inch, 32-inch, and 43-inch touchscreen configurations. This allows you to choose a compact or large-format model based on your location and customer volume.
Yes. An optional 2D scanner can read QR codes and common barcode formats for appointment check-in, digital ticket validation, service identification, and queue-management workflows.
Yes. APK13 can include compatible NFC and contactless card-reader modules for identification, membership, access, or project-specific service workflows.
Yes. It is suitable for hospitals, banks, government halls, telecom stores, public utilities, retail service counters, vehicle-service centers, and other locations where visitor flow needs to be organized.
| Category | Specification |
|---|---|
| Product Model | APK13 |
| Product Type | Self-service queue ticket dispenser kiosk |
| Installation Type | Freestanding floor-standing kiosk |
| Available Display Sizes | 21.5 inches, 27 inches, 32 inches, or 43 inches |
| Display Panel | IPS LCD |
| Display Resolution | 1920 × 1080 Full HD |
| Display Aspect Ratio | 16:9 |
| Display Brightness | 300 cd/m², typical |
| Viewing Angle | 89° / 89° / 89° / 89°, typical |
| Contrast Ratio | 4000:1, typical |
| Refresh Rate | 60 Hz |
| Touch Technology | Projected capacitive touch |
| Touch Points | 10-point multi-touch |
| Touch Input | Finger or capacitive stylus |
| Touch Accuracy | ≤2 mm |
| Touch Response Time | ≤6 ms |
| Touch Surface | AG + AF tempered glass |
| Touch Surface Hardness | ≥6H |
| Android Option | Android 11, quad-core ARM Cortex-A55, 2 GB RAM, 16 GB storage |
| Windows Option | Windows 10/11, Intel Core i5-4200M, 4 GB RAM, 128 GB storage |
| Network | Wi-Fi 2.4G/5G, RJ45 Ethernet, optional 4G |
| Ethernet Port | RJ45 10/100M adaptive port |
| USB Ports — Android | 1 × USB 3.0, 1 × USB 2.0 |
| USB Ports — Windows | 1 × USB 3.0, 2 × USB 2.0 |
| HDMI | 1 × HDMI output |
| Optional Scanner | 2D QR code and barcode scanner |
| Scanner Code Types | QR Code, PDF417, DataMatrix, EAN13, UPC, Code128, Code39, Code93, CodaBar, MSI, RSS, and other common formats |
| Scanner Reading Angle | 360° rotation, ±60° tilt, ±60° deflection |
| Optional Card Reader | NFC and contactless card reader |
| Supported Card Types | Mifare One S50/S70 and Mifare UltraLight NTAG213/215/216 |
| Card Reading Distance | 0–5 cm, depending on card and module |
| Optional Camera | 1080P camera, up to 30 fps |
| Optional Thermal Printer | 80 mm thermal printer |
| Thermal Print Speed | Up to 180 mm/s |
| Thermal Print Resolution | 203 dpi |
| Thermal Print Width | 72 mm |
| Cutter | Full-cut and half-cut support |
| Cabinet Material | Sheet metal with aluminum-alloy structure |
| Surface Finish | Powder coating |
| Screen Protection | AG/AF tempered glass |
| Speakers | 4Ω, 5W × 2 |
| Standard Cabinet Color | White and black |
| Customization | Screen size, cabinet color, logo, modules, and hardware configuration |
| 21.5-Inch Dimensions | 1531.18 × 370 × 490 mm |
| 21.5-Inch Net / Gross Weight | Approx. 30 / 35 kg |
| 27-Inch Dimensions | 1635.34 × 394 × 400 mm |
| 27-Inch Net / Gross Weight | Approx. 38 / 43 kg |
| 32-Inch Dimensions | Approx. 1780.3 × 509.5 × 525 mm |
| 32-Inch Net / Gross Weight | Approx. 49 / 55 kg |
| 43-Inch Dimensions | 2011.3 × 670 × 629 mm |
| 43-Inch Net / Gross Weight | Approx. 79 / 85 kg |
| Operating Temperature | 0°C to 55°C |
| Operating Humidity | 10% RH to 90% RH, non-condensing |
| Storage Temperature | -5°C to 60°C |
| Storage Humidity | 10% RH to 90% RH, non-condensing |
Dimensions and hardware configurations vary by selected screen size. Please confirm the final drawing, operating system, modules, and enclosure configuration before production.
We transform your concepts into reality. Whether you need a simple logo addition
or a complete hardware integration, our R&D team delivers.
We build our kiosks to survive high-traffic, harsh commercial environments.
Our quality is defined by strict standards and component selection.
We provide comprehensive support, from securing your global
shipments to offering technical support for installation and maintenance.
Every AonKiosk unit passes through 5 stages of rigorous testing.
Strict selection of industrial-grade motherboards and A+ grade panels.
Dust-free workshop assembly with precision torque control.
Continuous operation under full load to ensure hardware stability.
Comprehensive testing of touch response, peripherals, and I/O ports.
