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Global Reach, Industrial-Grade Protection

At AonKiosk, we understand that international logistics for high-value
hardware requires more than just shipping—it requires precision.
From shock-absorbent packaging to comprehensive global coverage,
we ensure your kiosks arrive mission-ready, anywhere in the world

Industrial-Grade Packaging & Global Logistics Strategy

We go beyond standard boxing to ensure 100% hardware integrity during long-distance maritime or air transit.

Strategic Multi-Modal Logistics Network

Leveraging our location and partnerships to offer flexible, cost-effective, and rapid delivery options.

Comprehensive Regulatory & Customs Compliance

We handle the complexities of international trade documentation to ensure a seamless "Last Mile" experience.

12-Month Comprehensive Hardware Warranty

Our standard warranty covers all critical hardware components, including the industrial-grade touchscreen, mainboard, power supply unit, and integrated sensors. In the event of a non-human-induced failure, AonKiosk will ship original replacement parts via premium international express (DHL/FedEx/UPS) within 48 hours, free of charge. We ensure your project faces minimal downtime through our rapid-response logistics.

24/7 Global Technical Support & Remote Diagnostics

We provide lifetime remote technical assistance for every AonKiosk unit. Our specialized engineering team is available via video conference, email, and remote desktop tools (TeamViewer/AnyDesk) to assist with software integration, SDK troubleshooting, OS configuration, and hardware health checks. Whether it’s a firmware update or a complex software integration, our experts are just a click away.

5-Year Spare Parts Continuity Guarantee

To protect your long-term investment and ROI, AonKiosk guarantees the availability of critical spare parts for a minimum of 5 years following the formal discontinuation of any product model. This policy prevents equipment obsolescence and ensures that your fleet remains operational and maintainable throughout its entire lifecycle.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Flexible Service Level Agreements (SLA) & Extended Coverage

For large-scale government or enterprise deployments, we offer customized Service Level Agreements and extended warranty packages (up to 36 or 60 months). These plans include prioritized response times and dedicated project management to meet specific regulatory and operational requirements of high-traffic public environments.

Our Streamlined RMA & Support Process

We prioritize uptime. Our structured support workflow ensures that technical
issues are identified and resolved with maximum efficiency.

Submit a support ticket via email or our portal with a brief description and photos/videos of the issue. Our system logs your request immediately.
Within 12 hours, a senior engineer will conduct a remote assessment via video call or AnyDesk to pinpoint the root cause.
Depending on the diagnosis, we will either push a software patch or dispatch original replacement parts via DHL/FedEx/UPS Express.
We provide guidance for parts installation and conduct a final system check to ensure your kiosk is back to 100% operational status.

READY TO SECURE YOUR PROJECT’S GLOBAL DEPLOYMENT?

Discuss how our professional industrial packaging, flexible trade terms (DDP, DAP, CIF),
and reliable global warranty can protect your investment and maximize uptime.